1. Introduction
Sandy King Coaching ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book a session, enroll in our programs, or otherwise interact with us. By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our site and services.
2. Information We Collect
Information You Provide Directly
Name and contact information (email address, phone number) .
Payment information (processed securely through third-party payment processors).
Information shared during coaching sessions, intake forms, or program enrollment.
Messages submitted through contact or inquiry forms.
Testimonials or feedback you voluntarily provide.
Information Collected Automatically
Website usage data (pages visited, time on site, browser type, device)
IP address and general geographic location
Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
Provide, manage, and improve our coaching services and programs
Schedule and confirm appointments and sessions .
Process payments and send invoices or receipts.
Send you updates, newsletters, or promotional content (only with your consent).
Respond to your inquiries and provide client support.
Comply with legal obligations.
4. Email Communications
If you subscribe to our email list or opt in through a lead magnet or free resource, you may receive emails from us including coaching insights, program announcements, and offers aligned with our work. You may unsubscribe at any time by clicking the unsubscribe link in any email. We do not sell or rent your email address to third parties.
5. Sharing of Information
We do not sell, trade, or rent your personal information. We may share information with:
Service providers who assist in operating our website and delivering services (e.g., email platforms, payment processors, scheduling tools, CRM systems) — these providers are contractually obligated to keep your information secure.
Legal authorities when required by law or to protect our rights.
All third-party tools we use are selected with care and are required to handle your data in accordance with applicable privacy laws.
6. Cookies
Our website uses cookies to enhance your experience. Cookies are small text files stored on your device that help us understand site usage and improve functionality. You may disable cookies in your browser settings; however, some features of the site may not function properly without them.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of internet transmission or storage is 100% secure. We cannot guarantee absolute security, and you share information at your own risk.
8. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve any disputes. Client session notes and records are retained in accordance with applicable coaching standards and legal requirements.
9. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal obligations)
Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us at the information below.
10. Children’s Privacy
Our services are intended for adults (18 years and older). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
12. Changes to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date at the top of this page will reflect any changes. Continued use of our website or services following any updates constitutes your acceptance of the revised policy.
13. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Sandy King Coaching | Whole Connections & Relational Dynamics
Email:[email protected]
Website:sandykingcoaching.com.au